Terms of Service

1. Agreement to Terms

By accessing or using Schoolsfirst Colorado ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

These Terms apply to all users, including customers, school administrators, and visitors.

2. Platform Description

Schoolsfirst Colorado is a multi-tenant e-commerce platform that enables Colorado schools to sell custom branded merchandise. Each school operates its own storefront and receives payments directly through their own Square payment processing account.

We provide the technology infrastructure, but schools maintain financial control of their own sales and merchandise programs.

3. Eligibility

To use the Platform, you must:

• Be at least 13 years of age (or have parental consent)
• Provide accurate and complete registration information
• Maintain the security of your account credentials

For school administrators, you must be authorized to represent your school and verify 501(c)(3) tax-exempt status.

4. Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use
• Be responsible for all activity under your account
• Not share your account with others

We reserve the right to suspend or terminate accounts that violate these Terms.

5. School Administrator Responsibilities

School administrators agree to:

• Provide valid 501(c)(3) tax-exempt verification
• Connect a valid Square merchant account for payment processing
• Set accurate pricing and product information
• Respond to customer inquiries related to their school's orders
• Comply with applicable laws regarding fundraising and sales
• Maintain accurate school branding and contact information

6. Orders and Payments

6.1 Placing Orders

When you place an order, you agree to pay the listed price plus any applicable taxes and shipping fees. All orders are subject to acceptance and availability.

6.2 Payment Processing

Payments are processed directly through each school's Square merchant account. By placing an order, you authorize the charge and agree to Square's Terms of Service. We do not store your full credit card information.

6.3 Pricing

Prices are set by individual schools and may vary. We reserve the right to correct pricing errors. If a pricing error occurs, we will notify you and give you the option to cancel or proceed at the correct price.

6.4 Order Confirmation

You will receive an email confirmation after placing an order. This confirmation does not constitute acceptance of your order. Orders are accepted when they are processed for fulfillment.

7. Shipping and Delivery

We produce and ship merchandise to schools or directly to customers. Delivery times vary by product and location. We are not responsible for delays caused by:

• Shipping carrier delays
• Incorrect shipping addresses provided by customers
• Natural disasters or events beyond our control
• Customs delays for international shipments (if applicable)

8. Returns and Refunds

Our return and refund policy is as follows:

• Custom Products: Custom branded merchandise is generally non-returnable unless defective
• Defective Items: We will replace or refund defective products within 30 days of delivery
• Order Errors: If we ship the wrong item, we will correct it at no cost to you
• Refund Process: Approved refunds are processed through Square and may take 5-10 business days

To request a return or refund, contact us at support@schoolsfirst.co with your order number and details.

9. Intellectual Property

9.1 Platform Content

All content on the Platform, including text, graphics, logos, and software, is owned by Schoolsfirst Colorado or our licensors and protected by copyright and trademark laws.

9.2 School Branding

Schools retain ownership of their logos, colors, and branding. By using the Platform, schools grant us a license to display their branding for the purpose of operating their storefront.

9.3 User Content

You retain ownership of content you submit, but grant us a license to use it for Platform operations. You represent that you have the right to submit any content you provide.

10. Prohibited Conduct

You may not:

• Use the Platform for any illegal purpose
• Attempt to gain unauthorized access to the Platform or user accounts
• Interfere with the Platform's operation or security
• Upload malicious code or viruses
• Scrape, crawl, or automatically collect data from the Platform
• Impersonate others or misrepresent your affiliation
• Harass, threaten, or abuse other users
• Post false, misleading, or fraudulent information

11. Third-Party Services

The Platform integrates with third-party services, including Square for payment processing. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

12. Disclaimers and Limitations of Liability

12.1 Platform "As Is"

The Platform is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

12.2 Limitation of Liability

To the maximum extent permitted by law, Schoolsfirst Colorado shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Platform.

12.3 Financial Transactions

We are not a party to financial transactions between customers and schools. Schools are responsible for their own payment processing, refunds, and customer service related to payments.

13. Indemnification

You agree to indemnify and hold harmless Schoolsfirst Colorado from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

14. Termination

We may suspend or terminate your access to the Platform at any time for violation of these Terms or for any other reason. Upon termination, your right to use the Platform ceases immediately.

You may terminate your account at any time by contacting us. Termination does not affect obligations incurred before termination.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Colorado.

You agree to first attempt to resolve disputes informally by contacting us. If informal resolution is unsuccessful, disputes will be resolved through binding arbitration in Colorado.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date.

Your continued use of the Platform after changes constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Schoolsfirst Colorado regarding use of the Platform.

19. Contact Information

If you have questions about these Terms, please contact us: